show

CONTACT US

Connect with our Customer Service Team

Have questions about the show? Need help registering?

emailEmail

cs@ubmfashion.com

phoneU.S.

+1 (877) 554-4834

International

+1 (218) 740-6873

Connect with our Retail Engagement Team

Are you a new store & need help navigating the show? Want suggestions on which brands to meet with?

emailEmail

retailrelations@ubmfashion.com

phoneU.S.

+1 (310) 857-7316

ATTENDEE FAQ'S

What is required to register to attend?

In order to attend our fashion tradeshows, all attendees must be qualified to determine the nature of the company's business and relationship to the fashion industry. All credentials are reviewed, and admittance to the show is subject to the approval of Show Management. Valid credentials may include: an active e-commerce website; Tax Registration showing your business is a valid retailer, wholesaler, distributor or importer/exporter; Recent invoices for the purchase of finished products.

When is the last day to register online?

Online registration is open throughout the duration of the show.

Can I register on-site?

On-site registration is available on all show days. Please be aware that wait times may be longer than for those who pre-registered for their badges. If registering on-site, please be prepared to present credentials at time of registration.

What is the cost to attend the show?

For verified retailers, registration is free to attend all shows taking place at the MBCC and LVCC. For non-retailing business categories, a fee of $500 - $2,500 may apply. Please contact our Customer Service Team for details, to register and to complete payment.

Which shows/events does my badge grant me access to?

Your badge will grant you access to all UBM Fashion events taking place at the Mandalay Bay Convention Center and Las Vegas Convention Center. Your badge does not grant you access to events taking place at the Sands Convention Center or other non UBM Fashion events.

I am registered for SOURCING only. What does that mean?

If you registered and received a confirmation email or badge that notes “Sourcing Only” or “S” this means that due to your business category type you are approved to attend SOURCING at MAGIC and Footwear SOURCING at MAGIC ONLY. You will not permitted entry into any other show taking place at the LVCC and MBCC. Sourcing Only badge holders are welcome to attend all MAGIC seminars.

I paid for my registration and need a receipt. Who should I contact?

Please contact Customer Service and one of our show experts will be glad to assist you. Email cs@ubmfashion.com or call: US +1 (877) 554-4834, International +1 (218) 740-6873.

Does it cost to attend the on-site seminars?

No, all on-site seminars are free to attend with your attendee or exhibitor badge.

What is the age limit to attend?

Children under the age of 18 are permitted on the show floor during show hours only. A child authorization form must be completed at registration to receive a badge.

Are students allowed to attend?

Instructors and their students are welcome. At least one faculty member for every 10 students is required. Please contact Customer Service at cs@ubmfashion.com or (877) 554-4834 to register your student group and to be added to our email list for the show.

Can I bring a guest?

One guest is allowed per retail company.

Can I register my team with the same email address?

No, a unique email address is required for each registrant.

I’m registered but am unable to attend. Can I transfer my registration to someone else?

No, each person needs to register and be credentialed separately for the event.

Where should I stay? What hotels are available?

We've negotiated a limited number of reduced-rate hotel rooms to make your trip to Las Vegas affordable. Please visit the Hotel & Travel page for a list of participating hotels and to book your room.

What are the food options on-site?

A variety of food and beverage options are available on-site for purchase, both on and off the show floor.

What is the best way to get to the show? Is there a shuttle service?

UBM Fashion provides complimentary shuttles to get you to and from the show servicing the most popular hotels in Las Vegas, as well as negotiated deals with independent transportation providers. Please refer to the Hotel & Travel page for details on show shuttles and other transportation options.

How can I rent a wheelchair?

At the Las Vegas Convention Center, scooters are available at all FedEx locations. At the Mandalay Bay Convention Center, scooter and wheelchair rentals are available at the Mandalay Bay Bell Desk near the hotel lobby.

Are strollers allowed on the floor?

Yes, during show hours only.

Can I bring my pet to the show?

No pets are allowed except documented service animals.

Can I take photos or video at the show?

Only event staff and authorized media may take stills or video.

What is Shop the Floor?

ShopTheFloor has all the benefits of a physical tradeshow and more. Our secure digital platform allows brands to showcase their wholesale collections anytime and anywhere. ShopTheFloor also gives brands the opportunity to meet new buyers, or stay in touch with current ones, and process orders from wherever it is convenient. Only qualified buyers and brands can join our exclusive fashion community. For more info and to sign up for your free buyer account, visit http://www.shopthefloor.com/buyers.

I have a question that hasn’t been answered. Who can I ask?

Please contact Customer Service and one of our show experts will be glad to assist you. Email cs@ubmfashion.com or call: US +1 (877) 554-4834, International +1 (218) 740-6873.